Return & Refund
Return and Refund Policy
- Buygenericpills provides utmost service to their end customers, and we handle every query of our customers via emails and calls.
- Buygenericpills has only one motto to make a customer happy.
- Regarding Return and Refund (Please go through the below points correctly)
- If the customer received any wrong / damaged product in their hands, then they have immediately taken our product image photo in this case and have to email us within 2 days after the product is received.
- If a customer's courier/order is lost in customs or stuck in the customs process and they neglect to pass the parcel and this case, we can again reship the courier.
- In some cases, if the customer has not received the package/order and he does not require a new package to be sent again, then, in this case, we can refund the total amount which they have paid while placing the order.
- In some cases, a customs clearance takes time, so our humble request to the customer is to wait for a few days to get their courier in their hands.
- We usually ship the order within 24 hours, and it takes 3 weeks to reach to customer destination specifically for these countries (USA, Canada, Australia, and France)
- We are very fast in delivering orders in countries like the United Kingdom.
- Once an order is placed, we usually email customers for their tracking details, so they have to check their email for tracking details.
- Buygenericpills usually respond to the customer within 24 hours via email (ISD Timezone).
- We also call customers once their order is placed and call customers for their reviews.