Return & Refund

Return and Refund Policy

  • Buygenericpills provides utmost service to their end customers, and we handle every query of our customers via emails and calls. 

  • Buygenericpills has only one motto to make a customer happy.

  • Regarding Return and Refund (Please go through the below points correctly)

  • If the customer received any wrong / damaged product in their hands, then they have immediately taken our product image photo in this case and have to email us within 2 days after the product is received.

  • If a customer's courier/order is lost in customs or stuck in the customs process and they neglect to pass the parcel and this case, we can again reship the courier.

  • In some cases, if the customer has not received the package/order and he does not require a new package to be sent again, then, in this case, we can refund the total amount which they have paid while placing the order.

  • In some cases, a customs clearance takes time, so our humble request to the customer is to wait for a few days to get their courier in their hands.

  • We usually ship the order within 24 hours, and it takes 3 weeks to reach to customer destination specifically for these countries (USA, Canada, Australia, and France)

  • We are very fast in delivering orders in countries like the United Kingdom.

  • Once an order is placed, we usually email customers for their tracking details, so they have to check their email for tracking details.

  • Buygenericpills usually respond to the customer within 24 hours via email (ISD Timezone).

  • We also call customers once their order is placed and call customers for their reviews.